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LOSBefore loan booking

LOS Operations Dashboard

Monitor origination pipeline, field workflow, AI risk, and sanction readiness.

Total leads
186
+12% vs last month
Applications created
124
+8%
KYC pending
22
5 SLA risk
Field verification pending
14
+18% TAT
Pre-credit pending
11
Branch Ops pending
18
6 due today
Ready for sanction
9
Sanctioned this month
42
This month
Rework cases
9
High AI risk
6

LOS pipeline

LOS manages the journey before loan booking: lead capture, onboarding, KYC, verification, document collection, pre-credit checks, branch review, and sanction.

Lead Capture
186
2 SLA breach
100% conv.
Application
124
3 SLA breach
67% conv.
KYC
98
5 SLA breach
79% conv.
Documents
86
4 SLA breach
88% conv.
Field Verification
72
6 SLA breach
84% conv.
Pre-Credit
48
2 SLA breach
67% conv.
Branch Ops
32
4 SLA breach
67% conv.
Sanction Ready
9
28% conv.

Branch Ops queue preview

ApplicationBorrowerProductBranchStageRiskSLA
APP-4003Amit VermaMSMEGhaziabadBranch OpsHigh riskBreachedOpen
APP-4001Raj KamalHome LoanNoidaPre-CreditMedium risk4h leftOpen
APP-4002Priya SharmaLAPLucknowVerificationLow riskOn trackOpen

Sanction pipeline status

Ready
9
In review
18
Sanctioned
42
Returned
3
Rework
5
AI risk panel
Assistive only
  • 6 high-risk cases pending review
  • 8 GPS mismatch flags this week
  • 11 document OCR warnings
  • 9 duplicate photo warnings
  • 4 low bureau score (pre-credit)
  • 7 high FOIR policy flags

AI is assistive. Final decision remains with authorized NBFC users.

AI risk report

AI is assistive. Final decision remains with authorized NBFC users. No auto-approve or auto-reject.

Recent activity
  • Application moved to KYC
    APP-4010 · Priya Sharma
    10 min ago
  • Field verification completed
    APP-4002 · GPS matched
    32 min ago
  • AI risk flagged
    APP-4003 · High FOIR
    1 hr ago
  • Sanctioned
    APP-4001 · Approved
    2 hr ago
  • Rework requested
    APP-3992 · Collateral mapping
    3 hr ago